Among
the reasons blamed for Bharti Airtel's drop in profits for 13 straight
quarters is the burgeoning loss of potential revenuestext messages to
instant messaging apps. One such app, Hike, is a brainchild of Kavin
Bharti Mittal, son of Bharti Enterprises chairman Sunil Mittal.
"Who
better to cannibalise you than yourself ?" says the young Mittal, who
heads strategy and new product development at Bharti SoftBank, a joint
venture between Bharti Enterprises and Japan's SoftBank, that launched
Hike December last. Mittal, 25, says what he does now will help generate
multiple revenue streams for his father's business as well as other
mobile operators in the long run.
"We may be
cannibalising (potential revenues of) these companies (telcos), but at
the same time we're spawning new revenue streams when Hike starts making
money," he tells ET in a conversation. "We understand how to best
combine both worlds (internet and telecom ) and build an app." Bharti
SoftBank (BSB) works closely with mobile operators such as Bharti
Airtel, Vodafone and Idea Cellular to help them not lose revenuethe SMS
communication channel altogether by launching apps that combine data and
SMS.
"Here, the product is ours, and the go-to-market
distribution and possible revenue streams we can create happen through
telcos' billing," Mittal says. "This means that any money Hike makes
innow gets billed to the Airtel, Vodafone and Idea wallets." Indian
telecom operators are expected to lose approximately Rs 18,700 crore, in
potential revenuestext messaging by 2016, says research firm Ovum, as
mobile users sw-itch to instant messaging apps such as WhatsApp, WeChat,
Facebook Chat, Nimbuzz and Hike.
In 2012
telcos' opportunity loss in SMS revenues is estimated at about Rs 4,700
crore. Industry insiders say BSB, launched in 2011, in an indirect
extension of Airtel into the internet realm at a time when mobile
internet is seen as the next medium for people to communicate, transact
and navigate.
Mittal junior joined Bharti
group business in 2011, armed with a masters in electrical and
electronics engineering and managementImperial College, London, and
internships with Google and Goldman Sachs, besides the experiencea
start-up called AppSpark that he founded when he was 20.
He
plans to embed rich valueadded services and special features with Hike
and reduce spam to help the chat application start generating revenues,
on the lines as some of its global competitorsLine of Japan, which has
entered India last week.
Mittal also plans to
integrate Hike and Hoppr, a location-based service of BSB that helps
users find things offline around them, in five years.
"If
we pull off this complicated exercise, it will be phenomenal," he says.
Hoppr app, to be launched next month, will use proprietary geo-fencing
technology to know when a consumer walks into a particular mall and
offer him or her coupons for different cafes, restaurants and shops.
The
firm plans toge shop owners for driving footfall while offering the
service to consumers for free."We feel that merchants will pay a fair
amount to understand the consumers better," Mittal says.
Kavin
Mittal is also building products- pay Rs 1 for video - with the aim to
make the data pipe disappear and onlyge for content, a core philosophy
he wants to maintain forproducts.

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